The Big Sleep

Who says that one only hears about disatisfied customers and that the happy ones never drop you a line or a call? We have just received a testimonial by email from a London customer who took advantage of our 2-hour delivery time-slot. Her words speak better than mine:

Dear Julien

I just wanted to drop you a quick mail to say thanks for all the help you gave me with my order. From ordering to delivery the whole process was a pleasure.

You provide real service, which is so rare nowadays. Your delivery service was also first rate - please pass on my thanks to the men who delivered the bed. Who nowadays can provide a 2 hour delivery slot and stick to it?

Anyway, I have recommended you to my friend Dan who is moving next weekend and needs a new bed.  I have given him your details so he will probably ring you direct. Thanks again. I will certainly be telling any of my friends who need a new bed to contact you and use you again myself in the future.

Best wishes.

Chris W

Such satisfaction is what we strive for. It is the reason for our business and nothing makes us happier to receive these testimonials. So thanks again Chris, and we are looking forward to helping anyone who will be recommended by you.

-Ben
bedeezee.co.uk

The Daily Mail has published an interesting article on its website, talking about another outcome of the study conducted by Travelodge in order to understand sleeping habits. The story is entitled "We're all too hot or cold to sleep."

Most Britons complain about the temperature in their room. They don't ever seem to find the right balance between freezing cold and sweating of heat. Because of an inappropriate temperature, an average of 6.5 nights of sleep are lost per month!! That is 13 years of broken sleep in a lifetime, as the article states.

• Why do people complain about temperature?

 The difficulty lies in this dilemma: some people choose to have a cold room, and rely on the duvet to provide heat. After a while, it becomes really hot under the duvet, so parts of the body venture outside it. They keep alternating between heat and cold and cannot sleep soundly.

Other people will choose a hot room, but as soon as they are under the duvet, it becomes much too hot. Most people do not like to sleep without snuggling into a duvet, or some sheets. They hang on to something, and the feeling of heat remains.

• How to sleep at the right temperature?

First of all, the temperature of the room must be set to mild. Try to play with the heating as best as you can to achieve  a balanced room temperature. Not too warm, not too cold.

Second, the key is to keep the same mild temperature while snuggled under the duvet. It is not the duvet that creates heat. It is your body that creates heat and the duvet either retains this heat or releases some of it outside air. So you need a duvet that will release enough heat to keep your body at a mild temperature.

This is what determines the quality of a duvet: the better the duvet, the more it breathes, keeping the necessary heat under the duvet and releasing all the extra heat to the outside.

The quilt that best accomplishes this is the

Siberian White Goose Down quilt

And if you suffer from allergies, we recommend the Simply the Best synthetic quilt

The hotel chain Travelodge has conducted a survey to reveal couples' favourite sleeping positions. You can read the BBC article about this subject. 

The results of this article clearly show that the majority of couples sleep better when each person has his/her own space to sleep. Granted, the two bodies are touching, so it is still possible for each partner to have a sense of connection, but when they both fall alseep, bodies rarely stay intertwined.

This study reinforces our belief that larger beds (king or super king sizes) are much more beneficial to sleep. Partners do not disturb each other with their movements in these beds.

Ben-
www.bedeezee.co.uk

Hi Everybody,

It's been a very long time since I last blogged. Left this part to Ben for a while as I was busy on one big project: MOVING!! As you could see from our october 15th special offers, we moved from our former warehouse to a bigger and more convenient place!! We are now within 10 miles from London, which should allow us to improve our delivery schedule.

Our move should allow to ensure a much better quality of service: more reliable and more reactive to your queries and needs. We still have lots of things to work on but the main workflows are now streamlined and we are eager to look forward to an even brighter future :-)

With the new warehouse comes also new packaging to improve the quality of deliveries. All overnight deliveries will now have additional wrapping and security bits to avoid damage during transportation. This will come at no extra cost for you.

These good news also comes along the hiring of Oliver which will help you in sales.  Oliver has been a salesperson for over 3 years in various industries and as now gone through his training and is ready to pick up the phone (or his keyboard) and answer you (and your emails). Don't hesitate to call him or any other member of staff on 08000 12 20 20. 

To salute all this, we managed to go through a couple of record breaking days in terms of numbers of orders taken in the last couple of weeks.

All this is very promising and very exciting I think.

Good shopping on Bedeezee!

Julien